Hospital Compare - Survey of Patient Hospital Experiences

How often did doctors communicate well with patients?

Patients reported how often their doctors communicated well with them during their hospital stay. “Communicated well” means doctors explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.

190041 - CHRISTUS Highland Medical Center
Number of completed surveys = 380
Survey Response Rate = 22%

Comparisons	Measure	Percent	Measure	Percent	Measure	Percent
Hospital	Always	80%	Usually	16%	Sometimes	4%
State	Always	85%	Usually	11%	Sometimes	4%
National	Always	80%	Usually	15%	Sometimes	5%

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